Dispatchers and drivers are connected at the hip. Gone are the manual processes of shuffling paper work orders and calling drivers throughout the day to alert them of customer requests, schedule changes and directions to a customer site. Now, there’s an easier, quicker and more efficient way to bridge the gap between dispatchers and drivers resulting in optimized work performance and increased customer satisfaction.
TechConnect integrates an in-cab Garmin Personal Navigation Device (PND) with FleetOutlook to create a powerful in-vehicle navigation and messaging platform.
With TechConnect, drivers spend less time trying to navigate to their next job and more time with the customer.
- Send work addresses directly to drivers’ in-cab Garmin.
- Drivers receive turn-by-turn directions to work orders.
- Receive accurate ETA’s via the in-cab Garmin.
TechConnect also transforms the in-cab Garmin into a platform for two-way messaging between drivers and dispatchers, reducing the time they spend on the phone and increasing their productivity.
- Send messages from FleetOutlook to a driver’s or group of drivers’ in-cab Garmin.
- View a list of conversations and the status of specific messages (sent, opened, responded, etc.) in FleetOutlook.
- Reply to any received message or create a new message using the in-cab Garmin.
Ready to increase your productivity and decrease your operating costs? Contact us today.
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